IHOP

Reviews

• Mary C.

  star star star star star 19 October 2026

  We had a perfectly acceptable breakfast. NO wait!!
  Mary was WONDERFUL!  
  
  Staff was attentive, professional, and pleasant to interact with.
  
  Parking is plentiful. A shared lot with a couple other businesses.

• John H.

  star star star_border star_border star_border 17 October 2026

  This is a typical, new, IHOP.  The deal is, it is poorly managed.  The staff seems determined to have a good time at the expense of the clients.  It's nice they're happy, but a little professionalism goes a long way.
  
  Today nobody at the hostess stand to get an online pickup order.  A gaggle of staff at the back register giggling and having fun.
  
  Finally got my online order, $50 for 2 omelettes and 2 orders of pancakes.  There was plenty of food when I got home, just not all the sides that the program required I choose.  Clearly they were  not paying attention to their job.  I hate thinking I have to unpack an order to check what's in the bags before I leave.  
  
  I want to like IHOP, I grew up with IHOP.  I really don't feel good going back.  Not a value for the $$$.

• Ayslinn M.

  star star_border star_border star_border star_border 8 October 2026

  IHOP Sherwood. Not a bad location, not a bad set of wait staff however let me tell you about management. Specifically one woman: I'll leaver her name out of it. I have never met such a despicable, disgusting, useless manager in my life. She is very rude to her employees, even when customers are within earshot of her berating. You can tell that the employees there are frazzled 24/7 trying to please Miss Your-Highness. And I don't blame them, when you work for the wicked bi-, I mean, wicked witch of the west I am sure the work environment lacks serious positive training it's hard to do your job properly.
  Moving on to the tipping:
  Evidently when you leave a tip youre not only tipping your wait staff but also the cooks. And before you try to leave no tip understand this: the cooks get tipped regardless if you leave a tip or not. Where does their tip come from if you leave nothing you ask? Well it comes right out of the wait staffs pocket! Yes, the wait staff gets to pay 3% of the order in tips for a meal you never tipped. So at the very least tip 3%.

• Diana P.

  star star_border star_border star_border star_border 24 September 2026

  We went to this IHOP on a Saturday around noon. We got seated quickly and she was friendly. It was not very busy there - less than 10 tables were seated. It was emptier than I would've expected. We reviewed the menu, figured out what we wanted, then waited and waited. No server greeted us or offered to get our drink order. We waited for over 20 minutes with no service and finally decided it was time to leave. We walked out of the restaurant. Never done it before! As we walked out there were a few other people sitting and waiting to order, so I'm glad we left.  The table next to us had an issue with their order - I overheard something about biting down on a very hard piece in their pancake which may have been a plate chip .  
  
  We ended up walking next door to Hops & Drops where we had a pleasant lunch.
  
  We may try IHOP again, but it'll be awhile before we go back. Hopefully they are still in business.

• Joan A.

  star star star star star 24 September 2026

  This Was a great breakfast the staff was attentive and Samantha was awesome .  Our food was made perfect.